Finding a qualified HVAC professional to perform necessary work is a difficult prospect. How can you be sure they have the necessary skills and experience for the job? How do you know they’re charging a fair price and not trying to take advantage of you? It helps to know a bit about what to expect from your HVAC professional when you hire them. Here are a few things to look for.
- NATE certification. Before your technician does any work on your house, make sure they’ve been certified by the North American Technical Excellence (NATE) organization to work on your particular type of equipment. They provide comprehensive training and rigorous testing to ensure competent HVAC installation and service.
- In-home estimate. Many common HVAC symptoms can indicate multiple potential problems, so if your technician tries to diagnose your issue over the phone, they’re likely not legitimate. Make sure your HVAC professional comes to your home and thoroughly examines your system before providing an estimate and allows you the opportunity to consult with other professionals to compare prices before making a decision.
- Licensed, bonded, and insured. It’s essential that anyone who does any work on your home, from HVAC service to electrical work to construction, be licensed, bonded, and insured. Licensed means they’ve met the basic requirements to conduct business in the state and are officially registered to do so. Bonded means they are obligated to complete the work agreed upon. Insured means you’re not liable if the contractor is injured on your property while on the job or for any property damages that may occur as a result of the work. Without these three things, you open yourself up to a host of potential liability issues.
- Communication. Your HVAC technician should keep you in the loop at all times, letting you know exactly what’s wrong with your system, what’s needed to fix it, and how much you can expect to pay at every step of the process.
If you need to hire a qualified HVAC professional, contact us at Mowery Heating, Cooling and Plumbing. We provide quality home-comfort solutions for the Indianapolis area.