While there are dozens of HVAC professionals in our area, not all have attained advanced certification. Those who have are better equipped to keep your furnace and A/C performing efficiently in the highly variable weather of Indianapolis, so they’re worth looking for.
Check for the Basics
At the very least, any technician you work with should hold a current HVAC Contractor License issued by the city of Indianapolis. In the recent past, unlicensed contractors were fairly common in our area, so don’t just assume a company advertising contracting services is licensed to work with furnaces and air conditioners.
Confirm that the contractor is bonded and insured. Bonding protects you from loss if your contractor doesn’t finish the job or can’t meet their financial obligations. Liability insurance and workers’ compensation insurance protect you in case of property damage or injury to a worker.
Look for Advanced Qualifications
All licensed HVAC contractors are familiar with the basics of maintenance, repair, and new equipment installation, but if you want a technician with high-level skills, look for North American Technician Excellence (NATE) certification.
NATE is an independent, non-profit organization that provides advanced training and verification of skills and knowledge. To become NATE certified, a technician must pass a rigorous core exam and a specialty exam in a specific field, such as air conditioning or gas heating. NATE-certified technicians are proven to receive fewer callbacks than those who aren’t NATE certified, meaning they usually get the job done right the first time.
If you need a technician to service your air conditioner or heat pump, look for EPA 608 certification. This qualification, which is available in Types I, II, III, and Universal, allows a technician to handle refrigerant.
When it’s time to have your ducts inspected to check for damage, deterioration or debris buildup, look for a NADCA member company. These companies have at least one ductwork expert on staff and have signed a code of ethics covering customer service.
If you’re in need of a highly-trained HVAC professional, contact us at Mowery Heating, Cooling and Plumbing in the Indianapolis area.
Our goal is to help educate our customers in Brownsburg, Indiana and surrounding areas about energy and home comfort issues (specific to HVAC systems).
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