Technician Knowledgeable…Explained the Problem Thoroughly!

My A/C had quit cycling on…it was trying but the compressor would not kick on. The technician then diagnosed the problem, showed me the defective parts, recommended options, and provided me with enough information to make a decision on how to proceed. He replaced a capacitor and a jump-start unit, then tested the repair. The technician is the same one who has come to my home before. He is knowledgeable, so I felt good that every time I’ve used Mowery, the same technician comes. He knows my system. He diagnosed the problem, and explained it thoroughly. I asked several questions and his answers were thorough and easy to understand. He also offered a couple of alternatives focused on savings. I picked the most cost-effective repair. He completed the work quickly, and tested the results to verify they were what he expected.
Joseph B.