If your HVAC system needs routine maintenance or repairs, or you plan to replace it, you want to hire a contractor who’s known for their high-quality workmanship and excellent customer service. Choosing the right HVAC business is easier if you look for one with the following qualities.
Reputation and Longevity
Two factors that shows an HVAC contractor’s commitment to customer service are their reputation and length of time in business. Staying in business long-term requires a dedication to quality workmanship and treating customers fairly. You can judge a company’s reputation by talking to previous customers, checking whether they’re accredited by the Better Business Bureau (BBB) and reading reviews online at sites like Angie’s list.
Licensing, Insurance and Certification
Trustworthy Indianapolis HVAC contractors have a current license with the city’s Department of Business and Neighborhood Services, are bonded, and have both liability and workers’ compensation insurance coverage. Additionally, they make sure that their technicians have North American Technician Excellence (NATE) certification, which demonstrates a high level of training and skills in HVAC installation, maintenance and repair.
Installation and Energy Efficiency Expertise
The best HVAC contractors stay up-to-date on the latest industry technological advancements and standards so they can correctly size and install new equipment. They also deal with trusted manufacturers of reliable, high-quality equipment and have the experience to advise you on the most energy efficient models that match your budget. A knowledgeable pro also understands how important it is to perform load calculations and assess the ductwork so your newly-installed equipment can run at optimal efficiency and keep your home comfortable.
A reliable HVAC contractor won’t give you a ballpark estimate over the phone. When you call, they’ll schedule an appointment to visit your home to discuss your needs and assess your current system. Once they’ve established the scope of the required work and your budget, they’ll give you a detailed estimate and cost breakdown for needed repairs or a new equipment installation.
If you’re searching for an HVAC contractor in Indianapolis who believes in quality and customer service, contact us today at Mowery Heating, Cooling and Plumbing.
Our goal is to help educate our customers in Brownsburg, Indiana and surrounding areas about energy and home comfort issues (specific to HVAC systems).
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