Hi,
I’m a new customer and I wanted to thank you for the fine work you have done on my furnace.
I purchased all new HVAC equipment about 12 years ago from a company that I had used previously. They had serviced it without complaint until last year. The propane furnace would not light consistently and I had them out to work on it 4 or 5 times. They changed the gas valve twice, igniter, flame sensor and even had me replace the regulators on the propane tank. I was charged for all of this even though the problem remained. They said the parts needed to be changed anyway and would not refund my money. (The service guy even suggested it might be cheaper to replace the entire furnace).
I contacted you folks this fall and your technician showed up promptly and serviced the furnace WITHOUT changing any parts. It has worked PERFECTLY since then!
Thank you for the good service, I would recommend you to anyone.
Merry Christmas!
David K.
