Just a short note to let you know how grateful we are for the service we were provided during the recent winter storm. Our Lennox furnace needed parts, we had no heat and we were facing a week of sub-zero temperatures. Your service tech, Jeff, not only helped us revive the furnace on three occasions, he gave us strategies that would help us jump start it when it quit and even lit our fireplace to provide an alternative source of heat. We have a special needs son, so leaving the home was not an option. I just want you to know how much we appreciate his help.
Jim B.