Today I called MOWERY for the 1st time-emergency-no heat.  I would like to commend two of your employees.  First, Jackie, who received my call-Her personality and prompt efficiency in getting a technician for my service.  And second, Ron the furnace tech, who was not only efficient, but very courteous, expanatory, and had a very pleasant personality that conviced me to sign up for the yearly service agreement.

If all of your employees are like these two-I am sure you will have a very successful 2010 year.

Thank you,

                                                                                                                            Nancy J.