Your technician Rob came out to my house to replace a faulty t-stat. He was very professional and curteous. He also patiently answered all of my questions. He even went in to my basement to make sure everything was working properly since it’s hard for me to get down the stairs. He is a very good representative for Mowery. Between Mike K in your plumbing department, and Rob in your heating and cooling department, I see no reason to call anyone else!