Are you thinking of signing an HVAC contract? Such an agreement can provide peace of mind about essential maintenance services, but only when you’re at ease with the contents. Here’s a guide on what a maintenance contract should include to help make your signing decision easier:
What’s Covered and For How Long
A contract should be clear about the specific HVAC system components that are covered, and the coverage period.
Time-frame for Maintenance Visits
While twice a year maintenance visits are typical, a contract needs to spell out the frequency.
What Takes Place During Maintenance
You should see a detailed list of the tasks to be performed during a maintenance visit, so you can compare plan costs and the offerings of different HVAC contractors.
Covered Parts and Labor Charges
Your contract should explain whether just parts and labor for preventive maintenance are covered, or if the agreement includes them for other repairs.
In addition to spelling out what is covered (such as preventive care visits), the contract should also list any exclusions, such as emergency or after-hour charges, labor charges for travel time, a priority scheduling fee or other such extras.
Calculations of Extra Charges
A contract should detail how the cost of repairs not covered under the agreement will be calculated – such as materials and hourly labor charges.
Repair Estimate Procedures
It should be spelled out whether the company takes care of small repairs during a preventive care visit (up to a specific dollar limit), and provides an estimate for your approval for bigger repairs.
Maintenance Visit Scheduling
Your agreement should clarify if the company sends reminders about scheduling maintenance visits, or if you have to remember to call.
Details of Contract Renewals
Are renewals made automatically, or does the agreement lapse and leave you without coverage on the expiration date?
The agreement should tell you whether flexible terms are offered, or there’s a discount if you pay early and in full.
To learn exactly what’s included in the HVAC contracts we provide to Indianapolis homeowners, contact us at Mowery Heating, Cooling and Plumbing.