We called to schedule an equipment replacement appointment and they were at our house the very next day. We felt the estimate was fair. Within a couple of days the team came out to install the new furnace and air conditioner. They were courteous and efficient. They were willing to stay as long as it took to do a good job. We have dealt with furnace and air companies in the past and feel that Mowery was the best company we have worked with, hands down. We will definitely use them again.